For Manufacturers

Scale your product expertise across every channel.

Your engineers know everything. Your distributors and reps know a fraction of it.

Cliff captures your full product knowledge and puts it in the hands of everyone who sells and services your product.

Cliff for Manufacturers · Channel Intelligence

Northwind HVAC · last 30 days

All products
30D
Live
Total queries
0
+18.4%
vs last 30 days
Calls deflected
0
+11.0%
est. $214k saved
Active contractors
0
+6.2%
weekly active
Self-serve rate
0%
-2.1pt
resolved w/o human
Top question clusters by product
THIS MONTH
NW-4860 RTU · Curb / clearance specs0
NW-3624 RTU · Inducer motor replacement0
AC-090 Chiller · Low-charge fault E-430
FG-Series furnace · Ignition lockout sequence0
NW-6090 RTU · VFD parameter mapping0
Model / SKU failure signal
EARLY WARNING
NW-4860 · inducer motor
47 mentions · last 14d
+312%
AC-090 · TXV bulb
22 mentions · last 14d
+148%
FG-120 · hot-surface igniter
18 mentions · last 21d
+96%

Trusted by manufacturers at

The problem

Your product knowledge doesn't make it past the loading dock.

Your product knowledge doesn't make it past the loading dock.

Your product knowledge doesn't make it past the loading dock.

Everything your engineers know stays inside your four walls. The channel that sells and service your product works from a fraction of it, and your team fields the same questions over and over to fill the gap.

Engineering bandwidth eaten by repeat questions from the field

Distributors quote competitors when your specs feel inaccessible

Product launches lose momentum waiting on partner enablement

The shift

From "call the manufacturer" to "ask Cliff, instantly."

Cliff becomes your channel-facing engineer, answering distributor, contractor, and rep questions with the same depth your internal team would, with citations to your official documents.

What manufacturers get

Capture your expertise. Put it everywhere.

Capture your expertise. Put it everywhere.

Capture your expertise. Put it everywhere.

01 · Knowledge capture

Cliff learns everything.

Specs, manuals, install guides, bulletins, engineering notes. Cliff ingests it all and reasons across it like a tenured product engineer.

01 · Knowledge capture

Cliff learns everything.

Specs, manuals, install guides, bulletins, engineering notes. Cliff ingests it all and reasons across it like a tenured product engineer.

02 · Channel syndication

Push expertise to Partners.

Distributors, reps, contractors, and end customers each reach exactly what you've authorized, with the right depth for their role.

02 · Channel syndication

Push expertise to Partners.

Distributors, reps, contractors, and end customers each reach exactly what you've authorized, with the right depth for their role.

03 · Channel Intelligence

Visibility you've never had.

Question patterns reveal product gaps, documentation gaps, and training opportunities, closing the loop between the field and your team.

03 · Channel Intelligence

Visibility you've never had.

Question patterns reveal product gaps, documentation gaps, and training opportunities, closing the loop between the field and your team.

BUILT FOR YOUR CHANNEL

Wherever your partners already work.

Wherever your partners already work.

Cliff is available to everyone in your channel, with the access you control. Distributors, reps, contractors, and your own teams each reach exactly what you've authorized.

Ask in plain language, get the answer with its source
Access scoped by role and by partner
Simplicity that drives adoption across the channel

See what scaled product expertise looks like.

See Cliff in action, and how it would work across your channel.

© 2026 Cliff AI · A Sparkfive product