Product

Solutions

Pricing

Resources

Company

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Capabilities

Overview

How Cliff is built, end to end.

Answers

Ask any product question, get sourced answers in seconds.

Find documents

Reasoned document retrieval across every manual and spec.

Troubleshoot

Guided diagnostics for field and service teams.

Document Management

One source of truth for every asset, across every channel.

Platform

Why Cliff

Control, depth, and expertise that generic AI can't replicate.

AI & data layer

Models, retrieval, and the infrastructure behind every answer.

Trust & security

Your data, your control. Enterprise-grade from day one.

Featured

The platform, in three minutes.

A quick tour of how Cliff trains on your product knowledge and answers every question with citations.

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Why Cliff

Generic AI gets you
generic answers. Cliff knows your business.

Cliff can tell you the exact static pressure on your 2024 RH-3624 at 1200 CFM, and cite the page it came from.

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Trained on your products

No hallucinations

Built for manufacturing depth

Bulletins

Warranty

Serial

Install instructions

Spec sheets

Replacement parts

Internal team

Reps

Distributors

Contractors

One source of truth, every job done

Why manufacturers choose Cliff over generic AI tools

Why manufacturers choose Cliff over generic AI tools

The before

Specialized work needs more than general-purpose AI.

Cliff knows your products, your specs, and your revisions, and never guesses at what it doesn't.

Generic AI

Confidently makes things up.

Plausible-sounding specs. Plausible-sounding part numbers. None of it grounded.

Doesn't know your products.

Trained on the open internet — not your spec sheets, your bulletins, your tribal knowledge.

No control over what it says.

Can't restrict it to current revisions. Can't audit what it told a customer last week.

Your data leaves your control.

Where did that prompt go? What did it train on? You don't know.

Trust your team will give it : low

Cliff

Trained on your product world.

Every doc you have. Every revision. Every internal note. Your knowledge, not the internet's.

Cites every answer.

No claim without a source. Every reply auditable back to the page it came from.

Stays in your control.

Your data, your access rules, your retention. You decide, not a black box.

Trust your team will give it: Earned

What makes Cliff different

Three things generic AI can't replicate.

Cliff is a purpose-built platform, designed around the way manufacturers actually work, with the depth your products demand.

Depth, not breadth.

Cliff is built specifically for product-deep, technical content: spec tables, fault codes, compatibility matrices, the things generic models don't index well.

Control over what's true.

You decide which docs are in scope, which revisions are current, who sees what. Cliff respects every rule.

Accuracy you can audit.

Every answer ships with sources. Every interaction is logged. You can prove what Cliff said, when, and why.

Who picks Cliff

For companies that can't afford a wrong answer.

When the stakes are a sold deal, a service callback, or a compliance question, generic AI isn't an option. Cliff is built for those moments.

When accuracy matters

"Confirm this unit is rated for use with R-454B in our market."

Sourced from the official specifications. Auditable. Defensible.

When accuracy matters

"Confirm this unit is rated for use with R-454B in our market."

Sourced from the official specifications. Auditable. Defensible.

When control matters

"Don't ever show the discontinued spec to a customer."

Cliff respects your scope. Outdated content stays out of answers.

When control matters

"Don't ever show the discontinued spec to a customer."

Cliff respects your scope. Outdated content stays out of answers.

When trust matters

"Show me where this answer came from."

Every reply links to the source. Your team verifies in one click.

When trust matters

"Show me where this answer came from."

Every reply links to the source. Your team verifies in one click.

Designed for the long run

Built to be the platform you grow on, not a pilot you outgrow.

Purpose-built for manufacturers.

From spec table parsing to revision tracking to compatibility logic — Cliff is shaped by how your industry actually works.

Purpose-built for manufacturers.

From spec table parsing to revision tracking to compatibility logic — Cliff is shaped by how your industry actually works.

An expanding moat.

The more your team uses Cliff, the more your knowledge sharpens. Cliff gets better at your products, not the open internet.

An expanding moat.

The more your team uses Cliff, the more your knowledge sharpens. Cliff gets better at your products, not the open internet.

Built to earn your IT team's trust.

Role-based access, clear data handling, and a robust security foundation.

Built to earn your IT team's trust.

Role-based access, clear data handling, and a robust security foundation.

Generic AI is a tool. Cliff is a platform.

See why manufacturers choose Cliff to own their product knowledge.

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The sales and service intelligence platform for manufacturers. Your best engineer, available to every team, 24/7.

Privacy

Terms

Security

Generic AI gets yougeneric answers. Cliff knows your business.

Specialized work needs more than general-purpose AI.

Three things generic AI can't replicate.

Three things generic AI can't replicate.

Three things generic AI can't replicate.

Cliff is a purpose-built platform, designed around the way manufacturers actually work, with the depth your products demand.

Depth, not breadth.

Depth, not breadth.

Control over what's true.

Control over what's true.

Accuracy you can audit.

Accuracy you can audit.

For companies that can't afford a wrong answer.

When the stakes are a sold deal, a service callback, or a compliance question, generic AI isn't an option. Cliff is built for those moments.

When the stakes are a sold deal, a service callback, or a compliance question, generic AI isn't an option. Cliff is built for those moments.

Built to be the platform you grow on, not a pilot you outgrow.

Generic AI is a tool. Cliff is a platform.

Generic AI gets you
generic answers. Cliff knows your business.